Answered By: Matthew Wier
Last Updated: Nov 02, 2016     Views: 1117

Request an article - non- St. Louis area patrons and Online programs

 

First, figure out if the article is already available in a database.

Search the Journal/Magazine/Newspaper A-Z List using the title of the journal to determine if we have access to the journal via one of the database to which we subscribe.

I can’t find the article in full-text in a database. Now what do I do?

When you find a citation in one of the databases you will save yourself time by using the Article Linker button to get to the Article Linker page where you'll find directions for requesting a copy of the article.

Once you click on the large, blue, “Request it Here” button you'll immediately see that all of the citation information has been filled in for you and you simply have to submit the request. 

The Article Linker page shows the article is available, but it isn't.  What do I do?

If the Article Linker page has incorrect information from the publisher or vendor and does not link you to the article, go to the ILLiad Interlibrary Loan/Document Delivery system and fill out a request.  Be sure to add a note that the Article Linker holdings are incorrect.  If this is your first time using the system you will be prompted to create an account.

Now that I’ve requested an article when and how will it arrive?

  • We will always request an article on your behalf but do not guarantee that we'll find another library which is willing to supply us with a copy.
  • If we find a lending library, it takes an average of 2-3 business days (excluding weekends and U.S. holidays) for the copy of the article to arrive. Most lending libraries send us a digital copy of the article which is delivered to your Interlibrary Loan/Document Delivery account (ILLiad).

We will contact you at the e-mail address you submitted when you first logged into your Interlibrary Loan/Document Delivery account (ILLiad) when the article is either available for you to view or if we cannot find a lender. You may also log into your Interlibrary Loan/Document Delivery account (ILLiad) to view the status of your request(s) at any time.

 

Questions:

Rick Kaeser
314-246-5994
docdel@webster.edu