Answered By: Matthew Wier
Last Updated: May 19, 2015     Views: 176

Request a Book Chapter: Non-St. Louis patrons and Online Programs

How many chapters may I request?

Webster University Fair Use Guidelines allow us to copy and post up to, but not more than, 25% of a book.

How do I request a book chapter or chapters?

Log into your Interlibrary Loan/Document Delivery account (ILLiad) 

  1. Click the "Book Chapter" link on the left of the page, fill out the form as completely as possible, and submit your request.

When and how will the chapter(s) arrive?

If we own the book, and it is available, we will copy and post the requested chapter (s) on your Interlibrary Loan/Document Delivery account (ILLiad) within two working days (excluding weekends and US holidays) and notify you via the e-mail you submitted when you first logged into your Interlibrary Loan/Document Delivery account (ILLiad) You may also log into your Interlibrary Loan/Document Delivery account (ILLiad) at any time in order to check on the status of your request(s).

If we don't own a copy of the book and are able to find a lending library, it takes an average of 10 working days (excluding weekends and US holidays) for us to receive the requested copy or copies. We will copy and post the requested chapter (s) on your Interlibrary Loan/Document Delivery account (ILLiad), then notify you via the e-mail you submitted when you first logged into your Interlibrary Loan/Document Delivery account (ILLiad). You may also log into your Interlibrary Loan/Document Delivery account (ILLiad) at any time in order to check on the status of your request(s).

If we are unable to fill your request we will notify you via the e-mail you submitted when you first logged into your Interlibrary Loan/Document Delivery account (ILLiad)

Questions: 

Rick Kaeser
314-246-5994
docdel@webster.edu